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How can I find pricing and availability for the part I am looking for ?

You can send your request via email info@hcomco.com or WhatsApp with number 008616224253709 based on part number and details of information and our team will check it as soon as possible.

Can I speak to someone about an order I have placed ?

You can contact us via WhatsApp with number 008616224253709 or email info@hcomco.com.

How do I compare products ?

On the search results page, you can select products for a side-by-side comparison to help aid your decision making.

What should I do if product is damaged in delivery ?

Our merchandise is carefully packed for delivery in our distribution centers, however we do realize that delivery damage may occur in spite of these precautions. If any damage occurs please contact us.

What does it mean if the part is backordered ?

Demand for certain products can lead them to be temporarily out of stock. However, select products are available to ship when they become available again.

Can I get technical assistance on the parts ?

The majority of inventory listed includes the part's datasheet. For technical information not found on the datasheet, you can get your questions answered by live agents via email or WhatsApp.

Where does my part ship from ?

Your parts mainly ship from Shenzhen city in China or Hong Kong other cities in China to any places on the planet.

What is your return policy ?

If you have a return request, please send us an email with the below information:

At least two photos of the parts intended to be returned (do not open packages that are still factory sealed)

One of the packages showing the date code being returned

WEB-SO # (your order number)

Part Number

Quantity Affected

Reason for Return

Is there a minimum amount I have to spend to place an order ?

There is never a monetary requirement to place an order.

What payment types do you accept ?

We accept:

RMB in Chinese bank account

Can I cancel an order once it has been submitted ?

Non-cancelable and non-returnable orders that have been placed have different cancellation and push out policies depending on the supplier.

How can I contact the sales team ?

You can contact our sales team via WhatsApp or email.

How do I get a quote ?

After sending your request, we will send the PI as soon as possible.

How much does shipping cost ?

Shipping charges are determined based on your selection at the time of checkout. You will see the shipping cost prior to checking out so that you can make an appropriate decision based on your needs. We are in direct contact with different courier which can provide door-to-door system to any place on the planet.

Can you ship to my country ?

Yes, we can ship to any country even Iran, Iraq and Syria, Europe and American countries.

Who do I speak with about carrier fees/customs duties and taxes ?

You may be charged customs duties and taxes for your purchase. Duties and taxes are typically included in the price of the goods you purchase in the PI and might be included in the overall shipping costs you pay through the website.